Frequently Asked Questions (FAQ)


How do I qualify?

Everyone’s situation is unique. In order for us to determine if you may qualify for assistance, we need to conduct an assessment. The Eligiblity Assessment is completely free and should take less than thirty minutes of your time. Once your information has been submitted we will respond to your request within two to three business days.

What benefits can I expect, once approved?

Many of our clients recieve a cheque for $1,600 to $35,000. Plus an additional $1,600 to $2,400 every following year. Read more about the Benefits of Being Approved.

How long does the process take?

Once you submit a request for a free assessment we will respond to you within two to three business days. Once the assessment has been completed and your information has been submitted the process usually takes less than 120 days.

Can I apply on behalf of my child, or other family member?

Yes, it’s not uncommon to assist a family member. If you are applying on behalf of your child, there are additionals supplements you could be eligible to receive such as the Canada Child Disability Benefit and Registered Disability Savings Plan (RDSP), in addition to the disability tax credit.

I have low or no income, can I still qualify?

Yes. If you have a low income, you can still qualify for the disability tax credit and Registered Disability Savings Plan (RDSP). In order to make use of the non-refundable tax credits you will need to transfer your credits to a family member, if possible. Once approved for the Disability Tax Credit and RDSP, low income individuals are also eligible for a government bond of $1,000 a year, for up to twenty years ($20,000).

My income is high, will I still qualify?

Yes. You can still make use of the benefits, regardless of your income.

Can I still use the Disability Tax Credit if I’m on ODSP?

Yes, you can still make use of the Disability Tax Credit, Registered Disability Savings Plan (RDSP) and the other benefits of the Disability Tax Credit if you are on Ontario Disability Support Program (ODSP). To read more about what you can do if you're on ODSP read our blog post entitled, "ODSP and the Disability Tax Credit."

My doctor (or someone else) told me I wouldn’t qualify, should I still contact you?

Yes. It’s not uncommon for a doctor to assume their patient will not qualify, when in fact they do. The criteria in order to qualify has changed quite a bit over the years. We’d like to assume that doctor’s do the best they can when informing patients but it may be unreasonable to expect them to keep up to date with changes regarding eligibility for benefit programs. This is one of the reasons we do, what we do. We will communicate with and educate your doctor or anyone else who may have misconceptions about your eligibility.

I’ve already sent in my application to the CRA but was denied. What can I do?

It's not unusual to get denied for the Disability Tax Credit.  The application can be difficult to complete properly.  If you have been denied, there are a few options you can take to appeal the decision.  Contact us at and we'd be happy to review your information and inform you of your options.

A family member that may have been eligible recently passed away. What can I do?

Yes, you can file on behalf of a family member who has passed away.

I think I may already be approved, should I still contact you?

Yes. It’s not uncommon to find individuals who have already been approved for the disability tax credit but are not making any or full use of the benefits available to them. It’s also not uncommon to find individuals who believe they have already approved, but in fact are not.

What Does Disability Tax Service Do?

Disability Tax Service focuses on making sure you receive the maximum benefits you are entitled to, by getting you approved for the Disability Tax Credit and other benefits. Read more about the Services we Offer to learn more.

What is your fee? How does it compare to the competition?

The initial assessment is free of charge. If you wish to proceed with our services after your assessment is completed, our fee is 20% of the amount you receive, once we're successful. If you do not receive any amount from the work completed, then we will not charge you a fee. We do not charge any upfront processing fees.

Will my information remain private and confidential?

Yes, we take privacy and confidentiality very seriously due to the sensitive nature of the information. Your information will remain private and confidential.

I have a question that wasn’t answered here. Where can I ask it?

If you have a question not answered here, you can ask your question below in the comment box and we'll be sure to answer it.  We may add your question to our list of FAQ because if you have a question, chances are many others are asking the same thing too.  If you would rather ask your question in private, don't hesitate to contact us directly at  We look forward to hearing from you!

Have a question that wasn’t answered here?  Feel free to ask us below and we’ll be sure to get back to you right away.

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